diff --git a/app/Filament/Resources/TicketResource.php b/app/Filament/Resources/TicketResource.php
index 7300124..ea5ee56 100644
--- a/app/Filament/Resources/TicketResource.php
+++ b/app/Filament/Resources/TicketResource.php
@@ -198,6 +198,30 @@ class TicketResource extends Resource
             ->bulkActions([
                 Tables\Actions\BulkActionGroup::make([
                     Tables\Actions\DeleteBulkAction::make(),
+                    Tables\Actions\BulkAction::make('notify_users')
+                        ->label('Send Email Notification')
+                        ->color('success')
+                        ->icon('heroicon-o-envelope')
+                        ->requiresConfirmation()
+                        ->deselectRecordsAfterCompletion()
+                        ->action(function (\Illuminate\Support\Collection $records) {
+                            foreach ($records as $ticket) {
+                                $responses = $ticket->responses()
+                                    ->with('user')
+                                    ->orderBy('created_at', 'desc')
+                                    ->get();
+
+                                if ($ticket->user && $ticket->user->email) {
+                                    \Illuminate\Support\Facades\Mail::to($ticket->user->email)
+                                        ->send(new \App\Mail\TicketResponseNotification($ticket, $responses));
+                                }
+                            }
+
+                            \Filament\Notifications\Notification::make()
+                                ->title('Email notifications sent successfully!')
+                                ->success()
+                                ->send();
+                        }),
                 ]),
             ]);
     }
diff --git a/app/Filament/Resources/UserResource.php b/app/Filament/Resources/UserResource.php
new file mode 100644
index 0000000..192b894
--- /dev/null
+++ b/app/Filament/Resources/UserResource.php
@@ -0,0 +1,159 @@
+<?php
+
+namespace App\Filament\Resources;
+
+use App\Filament\Resources\UserResource\Pages;
+use App\Models\User;
+use DB;
+use Filament\Forms;
+use Filament\Forms\Components\DatePicker;
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\TextInput;
+use Filament\Forms\Form;
+use Filament\Notifications\Notification;
+use Filament\Resources\Resource;
+use Filament\Tables;
+use Filament\Tables\Columns\BadgeColumn;
+use Filament\Tables\Columns\TextColumn;
+use Filament\Tables\Table;
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Database\Eloquent\Collection;
+use Illuminate\Database\Eloquent\SoftDeletingScope;
+
+class UserResource extends Resource
+{
+    protected static ?string $model = User::class;
+
+    protected static ?string $navigationIcon = 'heroicon-o-rectangle-stack';
+
+    public static function form(Form $form): Form
+    {
+        return $form
+            ->schema([
+                TextInput::make('name')
+                    ->required()
+                    ->maxLength(255),
+
+                TextInput::make('email')
+                    ->email()
+                    ->required()
+                    ->maxLength(255),
+
+                TextInput::make('stripe_id')
+                    ->label('Stripe ID')
+                    ->disabled()
+                    ->helperText('Automatically managed by Stripe'),
+
+                TextInput::make('pm_type')
+                    ->label('Payment Method Type')
+                    ->disabled(),
+
+                TextInput::make('pm_last_four')
+                    ->label('Card Last 4 Digits')
+                    ->disabled(),
+
+                DatePicker::make('trial_ends_at')
+                    ->label('Trial Ends At')
+                    ->disabled()
+                    ->displayFormat('Y-m-d H:i:s'),
+                Select::make('level')
+                    ->label('User Level')
+                    ->options([
+                        0 => 'Normal User',
+                        1 => 'Banned',
+                        9 => 'Super Admin',
+                    ])
+                    ->required(),
+
+            ]);
+    }
+
+    public static function table(Table $table): Table
+    {
+        return $table
+            ->columns([
+                TextColumn::make('name')->sortable()->searchable(),
+                TextColumn::make('email')->sortable()->searchable(),
+                BadgeColumn::make('level')
+                    ->label('User Level')
+                    ->getStateUsing(function ($record) {
+                        return match ($record->level) {
+                            0 => 'Normal User',
+                            1 => 'Banned',
+                            9 => 'Super Admin',
+                            default => 'Unknown', // In case some invalid level exists
+                        };
+                    })
+                    ->colors([
+                        'success' => fn ($state) => $state === 'Normal User',
+                        'danger' => fn ($state) => $state === 'Banned',
+                        'warning'  => fn ($state) => $state === 'Super Admin',
+                    ])
+                    ->sortable(),
+                TextColumn::make('stripe_id')->label('Stripe ID')->copyable(),
+                TextColumn::make('pm_last_four')->label('Card Last 4'),
+                TextColumn::make('trial_ends_at')->label('Trial Ends')->dateTime()->sortable(),
+            ])
+            ->defaultSort('created_at', 'desc')
+            ->filters([
+                //
+            ])
+            ->actions([
+                Tables\Actions\EditAction::make(),
+            ])
+            ->bulkActions([
+                Tables\Actions\BulkActionGroup::make([
+                    Tables\Actions\DeleteBulkAction::make(),
+                    Tables\Actions\BulkAction::make('updateLevel')
+                        ->label('Update User Level')
+                        ->action(function (Collection $records, array $data) {
+
+                            $newLevel = $data['new_level'];
+                            if ($newLevel === 9) {
+                                throw new \Exception('User level cannot be 9 or higher.');
+                            }
+
+                            DB::table('users')
+                                ->whereIn('id', $records->pluck('id'))
+                                ->update(['level' => $newLevel]);
+
+
+                            Notification::make()
+                                ->title('User Level Updated')
+                                ->body('The selected users\' levels have been updated successfully.')
+                                ->success()
+                                ->send();
+                        })
+                        ->icon('heroicon-o-pencil')
+                        ->color('primary')
+                        ->modalHeading('Select User Level')
+                        ->modalSubheading('Please choose the user level to apply to the selected users.')
+                        ->form([
+                            Select::make('new_level')
+                                ->label('Select User Level')
+                                ->options([
+                                    0 => 'Unban (Normal User)',
+                                    1 => 'Ban',
+                                ])
+                                ->required(),
+                        ]),
+                ]),
+            ]);
+    }
+
+    public static function getRelations(): array
+    {
+        return [
+            //
+        ];
+    }
+
+    public static function getPages(): array
+    {
+        return [
+            'index' => Pages\ListUsers::route('/'),
+            'create' => Pages\CreateUser::route('/create'),
+            'edit' => Pages\EditUser::route('/{record}/edit'),
+        ];
+    }
+}
diff --git a/app/Filament/Resources/UserResource/Pages/CreateUser.php b/app/Filament/Resources/UserResource/Pages/CreateUser.php
new file mode 100644
index 0000000..73aa46d
--- /dev/null
+++ b/app/Filament/Resources/UserResource/Pages/CreateUser.php
@@ -0,0 +1,12 @@
+<?php
+
+namespace App\Filament\Resources\UserResource\Pages;
+
+use App\Filament\Resources\UserResource;
+use Filament\Actions;
+use Filament\Resources\Pages\CreateRecord;
+
+class CreateUser extends CreateRecord
+{
+    protected static string $resource = UserResource::class;
+}
diff --git a/app/Filament/Resources/UserResource/Pages/EditUser.php b/app/Filament/Resources/UserResource/Pages/EditUser.php
new file mode 100644
index 0000000..b8770a9
--- /dev/null
+++ b/app/Filament/Resources/UserResource/Pages/EditUser.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\UserResource\Pages;
+
+use App\Filament\Resources\UserResource;
+use Filament\Actions;
+use Filament\Resources\Pages\EditRecord;
+
+class EditUser extends EditRecord
+{
+    protected static string $resource = UserResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Actions\DeleteAction::make(),
+        ];
+    }
+}
diff --git a/app/Filament/Resources/UserResource/Pages/ListUsers.php b/app/Filament/Resources/UserResource/Pages/ListUsers.php
new file mode 100644
index 0000000..0766ffe
--- /dev/null
+++ b/app/Filament/Resources/UserResource/Pages/ListUsers.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\UserResource\Pages;
+
+use App\Filament\Resources\UserResource;
+use Filament\Actions;
+use Filament\Resources\Pages\ListRecords;
+
+class ListUsers extends ListRecords
+{
+    protected static string $resource = UserResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Actions\CreateAction::make(),
+        ];
+    }
+}
diff --git a/app/Http/Middleware/CheckUserBanned.php b/app/Http/Middleware/CheckUserBanned.php
new file mode 100644
index 0000000..35b89d5
--- /dev/null
+++ b/app/Http/Middleware/CheckUserBanned.php
@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Http\Middleware;
+
+use Auth;
+use Closure;
+use Illuminate\Http\Request;
+use Symfony\Component\HttpFoundation\Response;
+
+class CheckUserBanned
+{
+    /**
+     * Handle an incoming request.
+     *
+     * @param  \Closure(\Illuminate\Http\Request): (\Symfony\Component\HttpFoundation\Response)  $next
+     */
+    public function handle(Request $request, Closure $next): Response
+    {
+        if (Auth::check() && Auth::user()->level === 1) {
+            // Return the banned page instead of proceeding with the request
+            return response()->view('banned');
+        }
+        return $next($request);
+    }
+}
diff --git a/app/Mail/TicketResponseNotification.php b/app/Mail/TicketResponseNotification.php
new file mode 100644
index 0000000..66308d0
--- /dev/null
+++ b/app/Mail/TicketResponseNotification.php
@@ -0,0 +1,59 @@
+<?php
+
+namespace App\Mail;
+
+use App\Models\Ticket;
+use App\Models\TicketResponse;
+use Illuminate\Bus\Queueable;
+use Illuminate\Contracts\Queue\ShouldQueue;
+use Illuminate\Database\Eloquent\Collection;
+use Illuminate\Mail\Mailable;
+use Illuminate\Mail\Mailables\Content;
+use Illuminate\Mail\Mailables\Envelope;
+use Illuminate\Queue\SerializesModels;
+
+class TicketResponseNotification extends Mailable
+{
+    use Queueable, SerializesModels;
+
+    public Ticket $ticket;
+    public Collection $responses;
+    /**
+     * Create a new message instance.
+     */
+    public function __construct(Ticket $ticket, Collection $responses)
+    {
+        $this->ticket = $ticket;
+        $this->responses = $responses;
+    }
+
+    /**
+     * Get the message envelope.
+     */
+    public function envelope(): Envelope
+    {
+        return new Envelope(
+            subject: 'Support Ticket Response: #'. $this->ticket->ticket_id,
+        );
+    }
+
+    /**
+     * Get the message content definition.
+     */
+    public function content(): Content
+    {
+        return new Content(
+            markdown: 'emails.ticket.response',
+        );
+    }
+
+    /**
+     * Get the attachments for the message.
+     *
+     * @return array<int, \Illuminate\Mail\Mailables\Attachment>
+     */
+    public function attachments(): array
+    {
+        return [];
+    }
+}
diff --git a/resources/views/banned.blade.php b/resources/views/banned.blade.php
new file mode 100644
index 0000000..7812479
--- /dev/null
+++ b/resources/views/banned.blade.php
@@ -0,0 +1,43 @@
+<!DOCTYPE html>
+<html lang="{{ str_replace('_', '-', app()->getLocale()) }}" class="dark">
+<head>
+    <meta charset="utf-8" />
+    <meta name="viewport" content="width=device-width, initial-scale=1" />
+    <title>Account Banned</title>
+    <link rel="icon" type="image/png" href="{{ asset('images/logo.webp') }}">
+    @vite(['resources/css/app.css', 'resources/js/app.js'])
+</head>
+<body class="bg-gray-50 dark:bg-gray-900 text-gray-900 dark:text-white font-sans antialiased">
+
+<div class="min-h-screen flex flex-col justify-center items-center py-12 px-6 sm:px-8">
+    <div class="text-center max-w-xl">
+        <!-- Circular Cross Ban Icon -->
+        <svg class="w-20 h-20 text-red-500 dark:text-red-500 mx-auto" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor">
+            <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="2" fill="none"/>
+            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 6l12 12M18 6L6 18"/>
+        </svg>
+
+        <h1 class="mt-6 text-lg font-bold text-red-400 dark:text-red-400">Account Access Restricted</h1>
+        <p class="mt-4 text-md text-gray-700 dark:text-gray-300">
+            We regret to inform you that your account has been temporarily banned due to potential abuse detected by our system.
+        </p>
+
+        <div class="mt-6 space-y-4">
+            <p class="text-md text-gray-600 dark:text-gray-300">
+                If you believe this is a mistake, please reach out to us for assistance.
+            </p>
+
+            <flux:button as="a" href="mailto:contact@zemail.me">
+                Contact Support
+            </flux:button>
+
+
+            <p class="text-sm text-gray-500 dark:text-gray-400">
+                Or email us at <a href="mailto:contact@zemail.me" class="underline text-blue-500">contact@zemail.me</a>
+            </p>
+        </div>
+    </div>
+</div>
+
+</body>
+</html>
diff --git a/resources/views/emails/ticket/response.blade.php b/resources/views/emails/ticket/response.blade.php
new file mode 100644
index 0000000..910a44b
--- /dev/null
+++ b/resources/views/emails/ticket/response.blade.php
@@ -0,0 +1,26 @@
+<x-mail::message>
+# Support Ticket Response : #{{ $ticket->ticket_id }}
+
+**Subject:** {{ $ticket->subject }}
+
+**Message:**
+{{ $ticket->message }}
+
+
+@foreach ($responses as $response)
+**Response from {{ $response->user_id === 1 ? 'Support Team' : $response->user->name }} ({{ $response->created_at->diffForHumans() }}):**
+
+> {{ $response->response }}
+
+@if (!$loop->last)
+---
+@endif
+@endforeach
+
+<x-mail::button :url="route('dashboard.support')">
+View Ticket
+</x-mail::button>
+
+Thanks,<br>
+{{ config('app.name') }}
+</x-mail::message>
diff --git a/routes/web.php b/routes/web.php
index eab222e..49784bb 100644
--- a/routes/web.php
+++ b/routes/web.php
@@ -2,6 +2,7 @@
 
 use App\Http\Controllers\AppController;
 use App\Http\Middleware\CheckPageSlug;
+use App\Http\Middleware\CheckUserBanned;
 use App\Livewire\AddOn;
 use App\Livewire\Blog;
 use App\Livewire\Dashboard\Bulk;
@@ -54,7 +55,7 @@ Route::get('gmailnator', AddOn::class)->name('gmailnator');
 Route::get('emailnator', AddOn::class)->name('emailnator');
 Route::get('temp-gmail', AddOn::class)->name('temp-gmail');
 
-Route::middleware(['auth', 'verified'])->group(function () {
+Route::middleware(['auth', 'verified', CheckUserBanned::class])->group(function () {
     Route::get('dashboard', Dashboard::class)->name('dashboard');
     Route::get('dashboard/generate-premium-email', Inbox::class)->name('dashboard.premium');
     Route::get('dashboard/generate-10minute-email', Dashboard::class)->name('dashboard.10minute');
@@ -111,7 +112,28 @@ Route::middleware(['auth', 'verified'])->group(function () {
         return response()->json([
             'message' => trim($output),
         ]);
-    });
+    })->name('storageLink');
+
+    Route::get('0xdash/scache', function (Request $request) {
+        $validUser = 'admin';
+        $validPass = 'admin@9608'; // 🔐 Change this to something secure
+
+        if (!isset($_SERVER['PHP_AUTH_USER']) ||
+            $_SERVER['PHP_AUTH_USER'] !== $validUser ||
+            $_SERVER['PHP_AUTH_PW'] !== $validPass) {
+
+            header('WWW-Authenticate: Basic realm="Restricted Area"');
+            header('HTTP/1.0 401 Unauthorized');
+            echo 'Unauthorized';
+            exit;
+        }
+        Artisan::call('cache:clear');
+        $output = Artisan::output();
+
+        return response()->json([
+            'message' => trim($output),
+        ]);
+    })->name('cacheClear');
 
 });