*/ class TicketFactory extends Factory { /** * Define the model's default state. * * @return array */ public function definition(): array { return [ 'user_id' => User::factory(), 'ticket_id' => 'TICKET-'.fake()->unique()->numberBetween(1000, 9999), 'subject' => fake()->sentence(), 'message' => fake()->paragraph(), 'status' => fake()->randomElement(['open', 'closed', 'pending']), 'ip_address' => fake()->ipv4(), 'last_response_at' => now(), 'created_at' => now(), 'updated_at' => now(), ]; } }